Communication trail
Put original emails, text messages, and calls in date order.
Wire transfer fraud recovery support
Keep the email trail, payment instructions, and transfer confirmation. TraceVanta helps turn those records into a clearer route for recovery action.
What this can look like
People often contact us after an invoice email contains unfamiliar bank details, a supplier's account appears to have changed, or someone they believed was trusted asked for a transfer urgently.
Keep the original email chain, attachments, invoice version, transfer receipt, beneficiary details, dates, and names involved. Avoid deleting messages or editing screenshots.
A practical review
Put original emails, text messages, and calls in date order.
Keep the transfer confirmation and every account detail exactly as received.
Note when instructions changed and when you noticed the issue.
Verified case outcomes
Verified historical outcomes involving payment diversion, invoice fraud, and corporate-account compromise.
Ref: #WF-4401
Amount lost
$350,000
Amount recovered
$315,000
A payment request was impersonated. The communication trail and transfer record supported rapid escalation to the receiving institution.
Business email scam / wire fraudRef: #WF-6102
Amount lost
$180,000
Amount recovered
$162,000
A closing payment was redirected through changed instructions. The record helped identify the relevant transfer route and counterparties.
Real estate / payment diversionRef: #WF-2309
Amount lost
$520,000
Amount recovered
$468,000
A company account was compromised through a phishing email. The transaction record supported cross-border recovery action.
Phishing / corporate account theftThe figures above are verified historical results. Each case depends on its facts, timing, available records, and the actions of relevant third parties. We use every reasonable effort to pursue the strongest available result for each client.
How we support a recovery effort
We help identify and preserve the original emails, invoice versions, payment instructions, and transfer confirmations that show how the diversion happened.
We organize the sending bank, beneficiary details, intermediary references, dates, and communication trail into one clear account of the transfer.
We turn the available facts into a concise, readable brief that can support timely communication with the relevant financial institutions or professional advisers.
We help you keep responses, updates, and further requests organized while you pursue the available recovery and reporting channels.
TraceVanta provides recovery support, legal assistance, and evidence-review services. Based on the evidence you provide, we use every reasonable effort to help pursue the recovery of funds connected to your case.
Begin with the facts
Send the emails, payment instructions, and transfer confirmation first. We will help identify what matters and what practical recovery route may be available.
